These are challenging times for the hospitality sector, making it more important than ever that hotels, restaurants, cafes, pubs and similar companies get payments right. Finding the right solution for your business isn’t always easy.
These are challenging times for the hospitality sector, making it more important than ever that hotels, restaurants, cafes, pubs and similar companies get payments right. Finding the right solution for your business isn’t always easy. Many buyers may be pushed towards specific offerings their incumbent provider is keen to promote. But it pays to keep an open mind to see what’s out there. Trade shows are a great place to find a variety of solutions under one roof.
Optomany will be showing off our latest, axept® Go on the A920, at the annual Restaurant and Bar Tech Live event in London next month. We hope you can make it.
Making payments pay
It’s been a tough year so far for hospitality businesses, with Brexit-related uncertainty affecting staffing and consumers’ discretionary spending. This puts payments in the spotlight. Businesses can ill-afford for their customers to leave with a poor payments experience: it’s the last thing they remember about your business and will certainly play a part in whether they return. Similarly, if payments are taking too long - at a bar or fast-food restaurant, for example - they may give up altogether and head elsewhere.
The good news is that with the right payments solution in place, you can drive up profits and customer loyalty while improving staff productivity. The key is finding a provider you can trust, to offer the functionality that’s right for your business. Pop-up events, bars and pubs may require scale and speed, for example, while restaurants will be looking for features like pay-at-table and the ability to split the bill. But no matter what your business type, it’s vital to find a solution that seamlessly supports a wide range of payment types, including contactless and mobile wallet payments.
At the show
As per previous years the Optomany team will be on hand to demonstrate our latest offerings at Restaurant and Bar Tech Live. It’s a great place to meet existing customers, engage with prospects and catch up with partners. At Optomany we’re experts in omnichannel payments, offering a winning blend of innovation and experience. But we also recognise that there are many moving parts to the payments piece. That’s why we also ensure we work with the best partners we can find: from app developers and EPOS specialists to digital consultancies and hardware manufacturers.
At the show we’ll be showing off the new axept® GO on Pax A920 solution, which can be used as a self-contained POS system. It’s a sleek, 5-inch colour touchscreen-based offering with a highly intuitive app-based experience for operators. The focus is on power, precision and flexibility, with a range of features for hospitality businesses.
Modern hospitality business owners may want payment to be taken wherever customers are seated in a restaurant. Or they may want queue-busting payment options in bars, fast-food restaurants and out-and-about at events. axept® GO on the Pax A920 offers all this and more. During its debut run at the Liverpool International Music Festival it took over 44,000 payments across the three days of the event without a hitch.
If you’re at the show, we’d be delighted to run you through this solution or our other payment offerings and discuss how Optomany can help grow your business. Come and see us at stand C180.
What: Restaurant and Bar Tech Live
Stand Number: C180
Where: Excel London
When: 19-20 November, 2019